Fly Over The World har åtagit sig att skydda din integritet och all personlig information du delar med oss. Som en del av detta arbete behandlar vi personlig information i enlighet med EU: s allmänna dataskyddsförordning (GDPR) och andra dataskyddsbestämmelser som gäller oss. Därför har vi utvecklat denna integritetspolicy för att du ska förstå hur vi samlar in, använder, kommunicerar, avslöjar och på annat sätt använder personlig information. Vi har beskrivit vår integritetspolicy nedan, denna text är på engelska. Det rekommenderas att du läser denna sekretesspolicy noggrant. Om du har ytterligare frågor eller vill ha mer information om detta ämne, vänligen kontakta oss på firstname.lastname@example.org.
Full text in English:
Fly Over The World is a private company with limited liability, having its registered office in The Hague, The Netherlands, at De Perponcherstraat 112, registered with the Chamber of Commerce under number 73219827. Fly Over The World provides a service by means of a platform (“Platform”) that enables you (the client) to book sightseeing flights with an airplane, helicopter and/or air balloon (“Air Tours”) and third party operators of the Air Tour to manage the Air Tours.
When booking an Air tour, you provide Fly Over The World with your first name, last name, address, email address, phone number, gender, payment information and, if applicable, information regarding physical and mental health disabilities. Fly Over The World uses this data to process the booking, for billing purposes, and to communicate with you about your booking. The processing of your personal data is therefore necessary for the performance of a contract to which you are party (Article 6(b) GDPR).
With regard to data about physical and mental health disabilities, Fly Over The World will ask you to explicitly consent to the processing of this personal data. You are able to withdraw your consent at all times. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. If you do not provide data about your physical and mental health disabilities and/or do not consent to the processing thereof, Fly Over The World and/or the operator could cancel the Air Tour if the modalities and/or station are not suitable for people with disabilities.
If you are an operator you need to register an account in order to use the Platform. If you register an account you provide Fly Over The World with company name and address, first name, last name, email address, password, username, phone number, payment details, VAT details and Chamber of Commerce details. Fly Over The World uses this data to provide the Platform and its functionalities and to communicate with the operator about the Air Tours. The processing of your (the operator) personal data is therefore necessary for the performance of a contract to which you are party (Article 6(b) GDPR).
To provide (international) customer service Fly Over The World may collect your personal data to respond to your questions you submit through the contact form on the Platform, including helping you with any issues which may arise regarding the Platform and/or our services. The processing of these personal data is necessary for the purposes of the legitimate interests pursued by Fly Over The World (Article 6.1(f) GDPR), namely being able to serve you efficiently and to optimize Fly Over The World´s customer service.
Fly Over The World will use your personal data for analysing and/or research purposes in order to improve the Platform and/ or its services. Fly Over The World will only do this if the data is aggregated and is therefore not directly linked to you individually. For example, Fly Over The World may decide to delete functionalities that are (almost) never used and/or Fly Over The World could analyze whether a specific area has more demand than supply, in which case Fly Over The World may decide to offer Air Tours in a different way to meet the demands. The processing of these personal data is necessary for the purposes of the legitimate interests pursued by Fly Over The World (Article 6.1(f) GDPR), to perform research and improve the Platform and/or its services.
Fly Over The World automatically collects generated data about your use of the Platform. This information consists of your IP address (an unique number, which makes it possible to recognize your device); the type of device you use (i.e. tablet or smartphone); the operating system of your device, the browser software you use; the web pages you visit; and the internet service provider you use. Fly Over The World requires this information in order for the Platform to work as optimally as possible (for example, to display content correctly and to keep the Platform secure), the processing of these personal data is therefore necessary for the purposes of the legitimate interests pursued by Fly Over The World (Article 6.1(f) GDPR).
Fly Over The World shall not provide personal data to third parties without your consent, unless the following cases apply:
In addition, Fly Over The World will provide your personal data to third parties, such as police and governmental institutions, in case we are obligated to do so under applicable law and/or regulations or by means of a court order or a legal verdict.
Fly Over The World stores your personal data in a careful manner and does not store your data for a term longer than strictly required for the purpose(s) of which it is processed. Should you have any questions regarding specific storage terms, please contact Fly Over The World by e-mail: email@example.com.
Fly Over The World is committed to ensuring that your personal data is secured. In order to prevent unauthorized access or disclosure, Fly Over The World takes appropriate technical and organizational measures to protect your personal data against loss or any form of unlawful processing.
Under the GDPR, you have a number of rights with regard to your personal data and the processing thereof: Right of access you have the right to submit a request to find out whether Fly Over The World processes personal data relating to you. If this is the case, Fly Over The World will provide you with a copy of the personal data collected in accordance with the law.
|Right to rectification||you have the right to submit a request for rectification of inaccurate personal data. If possible, you also have the right to provide additional personal data in order to complete the collection of your personal data.|
|Right to be forgotten||you have the right to request the deletion of (certain) personal data relating to you (the right to be forgotten). If your request is granted, Fly Over The World will delete the relevant personal data.|
|Right to restriction of processing||you have the right to file a request to restrict the processing of your personal data. This means that, if the request is granted, Fly Over The World will not process your personal data during the term of restriction.|
|Right to object||you have the right to, under certain circumstances, object to the processing of your personal data, for example if Fly Over The World processes your personal data based on legitimate interest. If you object, Fly Over The World will weigh your privacy interest against the business interest of Fly Over The World. Should your interest override the interest of Fly Over The World, Fly Over The World will no longer process your personal data.
if your personal data is used for direct marketing purposes, you can always object to this processing. In that case Fly Over The World will no longer process your personal data for that purpose.
|Right to data portability||you have the right to submit a request for data portability. If granted, Fly Over The World will make your data available to you in a structured, commonly used and machine-readable format in order for you to transfer it to a third party.|
|Withdraw consent||Where the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.|
You may send your request to firstname.lastname@example.org. Fly Over The World will try to respond to your request as soon as possible, but in any case within one (1) month. If Fly Over The World needs more time, it will inform you of this. In no case Fly Over The World will respond to you later than two (2) months.
Fly Over The World kindly request you to use the e mail address you provided during your booking or, if you are an operator, when registering your account, so we can easily identify you. In order to ensure that the information you request is actually yours, we may ask you to send a valid proof of identity. Please be advised to erase your photo and the social security code (in Dutch: Burger Service Nummer) or other personal identifying numbers in the documents, in the event we ask for a valid proof of identity.
If Fly Over The World cannot (fully) determine to which personal data your request relates, Fly Over The World can ask you to (further) specify your request.
If Fly Over The World does not take action on your request, for example because your request is unfounded or excessive or because Fly Over The World (legally) cannot or does not have to comply with your request, Fly Over The World shall inform you without delay and at the latest within one month of receipt of the request of the reasons for not taking action. In that case, you also have the right to lodge a complaint with the supervisory authority and to seek a judicial remedy.
In case you and Fly Over The World are not able to resolve your complaint(s) with regard to the aforementioned data processing, you also have the right to file a complaint to the Dutch Data Protection Authority (in Dutch: “Autoriteit Persoonsgegevens”).
The most recent version of this privacy statement is from 22 March 2019